Mon-Fri: 9:00 AM - 5:00 PM (022) 9200757 Helpline: 1139

Committed to Clean Water for a Healthier Hyderabad

Providing reliable water supply and sewerage services to our community

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Tufail Ahmed Abro - CEO

Tufail Ahmed Abro

Chief Executive Officer

Hyderabad Water & Sewerage Corporation

CEO's Message

Vision for Excellence

It is my privilege to lead the Hyderabad Water & Sewerage Corporation in our mission to provide sustainable and efficient water supply and sewerage services to the citizens of Hyderabad. Our commitment extends beyond mere service delivery - we strive to ensure every household has access to clean, safe water while maintaining an environmentally responsible sewerage system.

We are continuously investing in infrastructure modernization, adopting latest technologies, and training our workforce to meet the growing demands of our expanding city. Through transparency, accountability, and citizen engagement, we aim to build a corporation that serves as a model for public utilities across the nation.

I encourage all citizens to partner with us in this journey. Your feedback, cooperation in timely bill payments, and responsible water usage are essential to our collective success. Together, we can ensure a sustainable water future for generations to come.

Our Services

Comprehensive water and sewerage solutions for Hyderabad

Water Supply

24/7 clean and safe water supply to residential, commercial, and industrial areas across Hyderabad.

Sewerage Management

Efficient sewerage collection, treatment, and disposal systems maintaining environmental standards.

Billing Services

Easy online bill viewing, payment options, and duplicate bill generation for your convenience.

Maintenance & Repairs

Prompt response to maintenance requests and emergency repairs across our service network.

Customer Support

Dedicated helpline and customer service team to address your queries and concerns.

New Connections

Streamlined process for new water and sewerage connection applications and approvals.

Lodge a Complaint

We're here to help - report any issue and we'll respond promptly

Submit Your Complaint

Quick Response

We acknowledge all complaints within 24 hours and strive to resolve issues within 3-5 working days depending on the nature of the complaint.

Track Your Complaint

Once submitted, you'll receive a unique complaint number. Keep it safe to track your complaint status through our helpline.

24/7 Helpline

1139

For urgent complaints, call our helpline anytime

Duplicate Bill

View and download your water bill online

View Your Bill Online

Access your current and previous water bills online. Simply click the button below to visit our billing portal where you can view, download, and print your duplicate bills.

View Duplicate Bill

Payment Options

  • Visit our office during business hours
  • Pay at authorized bank branches
  • Online banking and mobile apps
  • Payment counters across the city

About Us

Serving Hyderabad with dedication and excellence

Who We Are

Hyderabad Water & Sewerage Corporation (HWSC) is the primary public utility responsible for water supply and sewerage services in Hyderabad, Sindh. Established to ensure sustainable water management and sanitation services, we serve thousands of households and businesses across the city.

Our mission is to provide safe, reliable, and affordable water supply while maintaining an efficient sewerage system that protects public health and the environment. We are committed to continuous improvement through infrastructure development, technological advancement, and enhanced customer service.

Our Core Values

  • Excellence in Service Delivery
  • Transparency and Accountability
  • Environmental Sustainability
  • Customer-Centric Approach

24/7

Service Availability

1139

Helpline Number

100%

Coverage Goal

1000+

Trained Staff

Contact Us

Get in touch with us for any queries or assistance

Our Office

Civic Center, Thandi Sarak
Hyderabad, Sindh, Pakistan

Phone

Office: (022) 9200757
Helpline: 1139 (24/7)

Office Hours

Monday - Friday
9:00 AM - 5:00 PM